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Why Do People Complain On Social Media?

 Use complaints as an opportunity for your customer service to shine! ✨ We’ve all been there. Our online shopping order hasn’t arrived, or the packet of crisps we just bought with our meal deal has a disgracefully small amount of actual crisps in....

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5 Tips For Giving Your Marketing A Refresh

 Remember to give your marketing some TLC 🤗 You’ve heard us say it before, but if there’s one constant thing about the marketing world it’s the pace at which things change. In fact, if you’re still doing things the same way you were a couple of years...

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A GIANT KEiBA Hat-Trick For Sleeping Giant Media!

   A GIANT hat-trick! 🏆 On the 20th June, ten of the GIANT team took to the Kent Event Centre in Maidstone to celebrate our finalist positions in three categories of the Kent Excellence in Business Awards (KEiBA). We were fortunate enough to be...

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Awesome Examples of Augmented Reality

   Whatever will they think of next?! Augmented reality - it’s becoming a big part of our world. From shopping to mobile apps, there’s a chance that you’ve experience augmented reality technology without even realising. So just what is augmented...

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Can brands fix the declining trust in social media?

   We've got some trust issues with the web... 👀 For many brands, their social media presence is about getting in front of their audience, building familiarity, and fostering trust. Well, and making sales, but let’s not focus on that one right...

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Just how much influence do influencers really have?

   Influencers: are they actually influential? 🤷‍♀️ According to Sprout Social’s 2019 whitepaper, 32% of consumers are more likely to research a product or service when celebrities or influencers post about it. Now, it seems that you can’t go...

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Is there more to SEO life than Google?

   Google, Google, Google... there has to be more to SEO than Google? When you talk about search, most of the time you’re talking about Google. Google search stats are some of the most famous digital data out there - with facts like “90% of...

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